Privacy Policy

Last updated: 28/08/2025

This Privacy Policy explains how Clad Cover (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website www.clad-cover.co.uk or use our services. We are committed to safeguarding your privacy and complying with UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Clad Cover is a specialist surety bond brokerage focused exclusively on construction contracts involving cladding installation, remediation, or replacement projects across the UK. We act as a data controller in respect of personal data we collect.

For any queries regarding this policy, please contact us:

Email: quote@clad-cover.co.uk
Phone: 0845 009 3016
Address: Clad Cover, 10th Floor, 
3 Hardman Street, 
Spinningfields, 
Manchester,
 M3 3HF

2. Information We Collect

We may collect and process the following personal data:

• Identity & Contact Details: Name, email, phone, company name, job title, postal address.
• Project & Business Information: Details about your construction contracts and bond requirements.
• Technical Data: IP address, browser type, device details, and site usage (via cookies and analytics).
• Communication Records: Enquiries, applications, and correspondence with our team.

3. How We Use Your Information

We process personal data for the following purposes:

• To assess and arrange surety bond solutions for cladding projects.
• To respond to client enquiries and provide support.
• To maintain legal, regulatory, and compliance records.
• To improve website functionality and service delivery.
• To communicate updates, subject to your consent where required.

4. Legal Basis for Processing

We rely on the following lawful bases:

• Contractual necessity – to deliver our services and agreements.
• Legal obligations – to meet regulatory requirements.
• Legitimate interests – for efficient business operations and client communications.
• Consent – for optional marketing communications.

5. Sharing Your Information

We may share data with:

• Insurers, surety underwriters, and professional advisors.
• Service providers for IT, hosting, and communications.
• Regulators or authorities where legally required.
• We never sell personal data.

6. International Transfers

If data is transferred outside the UK/EEA, we ensure appropriate safeguards such as contractual clauses or equivalent measures.

7. Data Retention

We retain personal data only as long as necessary for service delivery, contractual obligations, or legal requirements.

8. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal data.
• Restrict or object to processing in certain circumstances.
• Request data portability.
• Withdraw consent where previously given.
• Contact us at quote@clad-cover.co.uk to exercise these rights.

9. Cookies

Our website uses cookies to enhance user experience. Please see our Cookie Policy for further details.

10. Security

We apply appropriate technical and organisational safeguards to protect data from unauthorised access or misuse.

11. Complaints

If you are concerned about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

12. Updates

This Privacy Policy may be updated periodically. The latest version will always be available on this page.